Accessibility Statement
We're committed to making Medicare easier to understand, and that starts with a website everyone can use.
Last updated: June 19, 2026
Medicare Answers Now is committed to ensuring our website is accessible to people of all abilities, including older adults and people using assistive technology. We design and build with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target standard.
What we do to keep this site accessible
- Large, legible type with strong color contrast that is comfortable to read without zooming.
- Full keyboard navigation with a visible focus indicator and a "skip to content" link.
- Descriptive alternative text on meaningful images and clear labels on every form field.
- Semantic, logical heading structure so screen readers can navigate easily.
- Respect for the "reduce motion" setting, animations are minimized for those who prefer it.
- Tap targets sized for comfort on phones and tablets, with no horizontal scrolling.
Need this information another way?
If any part of this website is difficult to use, or you'd like information in a different format, large print, over the phone, or by email, we're glad to help. Call us at (216) 499-1600 and a real person will assist you.
Ongoing effort
Accessibility is an ongoing commitment, not a one-time checkbox. We regularly review and improve the site, and we welcome your feedback so we can do better.