Medicare Answers Now
Company directory

The people behind your success.

When you partner with Medicare Answers Now, you get a whole team, operations, contracting, licensing, marketing and agent relations, all working behind the scenes so you can focus on selling.

Leadership & operations

Meet our team

SynDee Bergen
SynDee BergenDirector of Operations216-499-1600 x405

A former bakery owner and business consultant, SynDee found Medicare through Amanda Brewton, became a licensed agent, and now leads operations, supporting and empowering agents with enthusiasm and heart.

Brianna Dula
Brianna DulaSenior Executive Assistant216-499-1600 x421

Working closely with Amanda and SynDee, Bri keeps the company running day to day, managing office operations, supporting agents, and bringing an educator's gift for structure and communication.

Asia James
Asia JamesDirector of Contracting & Licensing216-499-1600 x413

Asia oversees regulatory compliance and streamlines onboarding and contracting. With a B.S. in Criminal Justice (3.94 GPA) and a career rooted in accountability, she brings precision to every appointment.

Heather Radecky
Heather RadeckyData & Operational Strategy216-499-1600

Licensed since 2017 and an early follower of Amanda's FMO, Heather supports the team across data management, process design, and the agency management systems that keep everything moving.

Lauren Markham
Lauren MarkhamAgent Relations216-499-1600 x418

Lauren is your first conversation about working with us. Passionate about serving seniors and building relationships, she's here to listen, guide, and help you feel confident about partnering.

Ben McGrattan
Ben McGrattanOperations Support Specialist216-499-1600

Ben supports office operations, administration, and event and project coordination, focused on building a long-term career in the Medicare industry and keeping daily business running smoothly.

David Grimes
David GrimesOperations Support Specialist216-499-1600

David keeps day-to-day operations smooth, supporting internal systems and processes. An Aerospace Engineering student, he brings a detail-oriented, analytical approach to everything he touches.

Brandon Soeder
Brandon SoederMarketing Manager216-499-1600

Brandon leads social media and marketing, shaping the company's voice across platforms. A former Cleveland sports-radio anchor and producer, he brings a storyteller's energy to content and communication.

Debbie Kim
Debbie KimAgent Service & Licensing Specialist216-499-1600

With three decades in insurance and licensed since 1989, Debbie has helped clients and agents navigate Medicare since 2007. She's known Amanda for 19 years and shares her mission of trusted guidance.

Megan Petty
Megan PettyReceptionist / Office Manager216-499-1600

Megan is often your first friendly voice. She supports agents, clients and the team with organization and care, taking pride in making Medicare support feel accessible and less overwhelming.

Shiloh the office dog
ShilohHead of Paw-licy & Wellness

Border Collie mix. Professional good boy. Resident morale booster and full-time treat negotiator with an 8-year streak as Employee of the Month. Approach with treats, compliments, or belly rubs. 🐾

Behind the scenes

Meet our El Salvador team

Our global team handles critical back-office tasks so we can stay focused on our agents, giving you extended support and greater efficiency.

Lily Barahona
Lily BarahonaBookkeeper & Financial Admin216-499-1600 x415
Ricardo Rosales
Ricardo RosalesAdministrative Support216-499-1600 x404
Paul Jovel
Paul JovelAdministrative Assistant216-499-1600
No pressure · Just a conversation

Ready to talk about partnering?

Book 30 minutes with Lauren or call the team. We'll walk you through exactly how it works, no obligation.

Call Work with us